Client communication

Email scripts for existing clients.

Two variants, for the two most common presentations where Connected fits. Swap [CODE] and your own details. Click "Copy" on either card.

Note on HIPAA / ethics: These scripts are framed for emails sent through your existing secure client-communication channel (client portal, signal, or encrypted email). Use your normal professional judgment about how you communicate with clients outside session.
Variant A
For a couples client 2+ months into therapy
Subject: A between-session practice I'd like to try with you
Hi [name],

We've been talking a lot lately about the small daily moments where you and [partner] feel close — or where you miss each other.

I'd like to try a structured practice between sessions. It's called Connected, an app built by a colleague (Josh Crane, LPCC) specifically for daily couples practice. Each evening, you both answer the same question separately, then see each other's answers in the morning. 60 seconds a night.

Three reasons I think it fits your work:
- The questions match what we've been circling in session.
- It gives us something concrete to review together.
- It doesn't require either of you to initiate — one of the things we've been working on.

If you want to try it for the next four weeks, here's how:
1. Download Connected from the App Store or Google Play.
2. Use my code [CODE] on signup for 30% off the first year.
3. Answer together each evening. Don't skip days — the missed days are where the data is.

We'll review at our next session.

[Your sign-off]
Variant B
For an individual client wanting to bring their partner into practice
Subject: A lower-stakes way to bring [partner] into this
Hi [name],

You've mentioned a few times wishing [partner] was doing this work with you. I know therapy isn't a fit for them right now, and I'm not suggesting it.

But there's an on-ramp I've been thinking about for clients in your situation. It's an app called Connected — built by a couples therapist for daily between-session practice. You both get the same question each evening, you answer separately, and you see each other's answers in the morning. 60 seconds.

It's the lowest-bar "couples practice" I've found that still does real work. No conversation to initiate. No therapist involved. Just a daily noticing ritual.

If you want to propose it to [partner]: "I'd like us to try this 60-second thing each night for a month. There's no talking about it unless we want to." That's usually enough.

My code is [CODE] for 30% off the first year.

[Your sign-off]
Both scripts are intentionally framed around clinical reasoning, not convenience. The client should hear why you think this fits their specific work — not a blanket "try this app." Personalizing the first sentence is the single highest-leverage edit.